Refund & Cancellation Policy
Last updated: Nov 10, 2023
Youbooks Edtech Pte Ltd (“The Company”) provides book writing, Publishing and Sales platform for kids aged 6+ years on its platform ,https://www.bribooks.com referred to as “Portal”
Authors (“Users”) can register on the portal through their guardians or parents who are 18 years of old in age. The Company reserves rights to Disallow a book or Deactivate a User Account at its discretion. It also deserves the right to cancel the order of a book copy/copies received.
The book orders placed by the user are NON-REFUNDABLE and NON-CANCELLABLE as the books are digitally printed in the ‘Print-on-Demand’ format.
Following are exceptions to the above policy which will result in refund of the book order.
- User access to the Portal is deactivated without pre-information.
- The portal is continuously not available for more than 24 hours without any planned communication.
- The company is not able to deliver the hard OR soft copy of the books ordered by the user in 60 days from completion & publication of the book on the portal
- The Company decides to cancel the order of book copy received.
In case of any of the above, the User shall be refunded 100% of the payment will be issued within 7 days of any of the events listed above.
For any queries, the User can write to email@example.com